At Scissors Doctor UK ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://scissorsdoctor.uk/ and our mobile app available on Google Play.

By using our services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect different types of information to improve your experience, process orders, and enhance security.

1.1 Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely through third-party providers)

1.2 Automatically Collected Data

When you visit our website or app, we may collect:

  • Device Information (IP address, browser type, device model)
  • Usage Data (pages visited, time spent, referral source)
  • Cookies & Tracking Technologies (to enhance website functionality and user experience)

1.3 Payment Information

We do not store credit/debit card details. Payments are securely processed through third-party payment gateways (e.g., PayPal, Stripe, etc.) following PCI-DSS standards.

2. How We Use Your Information

We use collected data for:
✅ Processing and delivering orders
✅ Providing customer support
✅ Enhancing website/app performance
✅ Personalizing user experience
✅ Complying with legal requirements

We do not sell or rent your personal data to third parties.

3. How We Share Your Information

We only share information with:

  • Service providers (payment processors, shipping carriers)
  • Law enforcement (when required by law)
  • Analytics providers (to improve website performance)

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of online transmission is 100% secure. Always take precautions while sharing sensitive information.

5. Your Rights & Choices

You have the right to:

  • Access & update your personal data
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing communications

To exercise these rights, contact us at [Your Email].

6. Third-Party Links & Services

Our website/app may contain links to third-party sites (e.g., payment providers). We are not responsible for their privacy practices. Please review their policies before sharing any information.

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie settings in your browser. Disabling cookies may affect certain functionalities of our website.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

For any privacy-related inquiries, contact us at:

📧 Email: info@scissordoctor.com
🌐 Website: https://scissorsdoctor.uk/
📍 Address: 11 hunter Street Brierfield BB9 5JG